Your Privacy Matters
At Herbdawn, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when using our website and services.
By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect the following information from customers:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping & Billing Address
- Payment Information
Non-Personal Information
- Browser Type
- Device Information
- IP Address
- Website Usage Data
- Cookies & Analytics Information
How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Improve our products and website experience
- Send order updates and notifications
- Respond to inquiries and feedback
- Share promotional offers and wellness updates (only with consent)
Payment Security
We use secure payment gateways and trusted third-party payment providers to process transactions safely. Herbdawn does not store your complete payment or card details on our servers.
Cookies Policy
Our website may use cookies to enhance user experience and improve website functionality. Cookies help us understand customer preferences and website performance.
Users can choose to disable cookies through their browser settings.
Information Sharing
We do not sell, trade, or rent customer personal information to third parties.
Your information may only be shared with:
- Delivery and logistics partners
- Payment processing providers
- Legal authorities if required by law
Data Protection
We take appropriate security measures to protect customer information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee 100% security, and users share information at their own risk.
Third-Party Links
Our website may contain links to third-party websites or platforms. Herbdawn is not responsible for the privacy practices or content of external websites.
Your Rights
Customers have the right to:
- Access their personal information
- Request corrections or updates
- Request deletion of personal data
- Opt out of promotional communications
To make such requests, please contact us directly.
Children’s Privacy
Our products and services are not intended for individuals under the age of 18 without parental guidance. We do not knowingly collect personal information from children.
Contact Us
For questions regarding this Privacy Policy or your personal information, contact us at:
📍 Bada Hawala, Rani Road, Near Rajiv Gandhi Udyan, Udaipur, Rajasthan – 313001, India